Customer information

Here you should find everything you need to know about shopping with us. If you have any questions that aren't answered below, please contact us using the link above, or call 01929 554771

Click on the links below to read more.

• Delivery times and lost or delayed items
• Returning products
• Shipping costs
• I have forgotten my password - I can't log in!
• Where do we ship?
• Our opening hours
• Terms and conditions
• Directions for students taking classes at the Metal Clay Studio